Tips for Securing Your Warehouse/Distribution Facility
Tips for Securing Your Warehouse/Distribution Facility

Tips for Securing Your Warehouse/Distribution Facility

Warehouses and distribution facilities are frequent targets of burglary, plain and simple. Their inventory can provide high value targets to thieves looking to re-sell stolen merchandise. This blog will go over tips for securing your warehouse/distribution facility from theft.

Types of warehouse/distribution facility theft

Warehouses are subject to both internal and external theft. Internal thefts are committed by company employees, contractors, and other “insiders” who have a legitimate reason to be in the warehouse at certain times. External thefts are committed by “outsiders”- people outside of the company who have no legitimate need to be in the warehouse and are coming to the facility specifically to steal.

Where does the threat of theft come from?

Truck drivers and delivery service drivers pose a significant security risk to warehouses and distribution facilities. These drivers often are given free reign to wander the facility while their trailer is being loaded or unloaded and can use this opportunity to gather up items that they wish to steal. It is often easy for these drivers to place items into their trailer without suspicion as it looks like they are just doing their job.

Theft can also come from warehouse employees who feel that they are overworked and underpaid. These employees look at stealing from a warehouse or distribution facility as a way to supplement their income and hurt their employer. There are variety of ways in which warehouse employees can steal: some just load merchandise into their car during the day; others get creative and place merchandise in trash bins and come back later to retrieve it; others may pack merchandise into a box and ship it to themselves.

Sometimes, dishonest warehouse employees work in tandem with truck /delivery drivers to steal from the company. This is a dangerous combination since the warehouse employee has knowledge of what’s valuable inside, can plant stolen merchandise in outgoing shipments, and can modify paperwork to hide the theft – while the truck driver has the means to remove the merchandise from the warehouse. Collusion between warehouse employees and truck drivers is responsible for multiple millions of dollars of losses each year. The statistics on employee theft are shocking.

Here are a few suggestions for deterring theft at warehouses and distribution centers:

• Try to separate areas used for shipping away from areas used for receiving. When possible, provide physical barriers between these two areas.

• Where possible, provide a separately fenced yard area that encloses the warehouse shipping and receiving doors. Establish a policy that prohibits personal vehicles from being driven into the shipping and receiving yard area. Keep the gate to the exterior yard area locked at times when the warehouse is closed.

• Do not allow employee or visitor parking near warehouse shipping and receiving doors.

• Do not allow truck drivers to wander through your warehouse. If possible, provide a dedicated “driver lounge” for use by drivers. Driver lounges should contain restrooms and other amenities that can be used by drivers while they are waiting for their trailers to be loaded or unloaded. Access to driver lounges should not require travel through interior warehouse areas.

• Exterior trash and recycle containers should not be directly accessible from the inside of the warehouse. If possible, locate exterior trash and recycle containers away from building. Keep trash and recycle containers locked. Establish procedures for trash removal that requires at least two employees to be present when trash is being removed from the building.

• When possible, the warehouse manager’s office should be located so that direct visual observation of the shipping and receiving bay doors from the office is possible.

• Avoid stacking merchandise directly in front of shipping and receiving doors.

• Provide separate areas for the storage of valuable or highly desirable items, such as computer and electronic equipment, cigarettes, liquor, expensive clothing, etc. If possible. create separately lockable “high-value” cages or rooms for the storage of these items.

• Use an electronic access control system to control access into high-value rooms or cages. Access control system should be capable of providing audit trail of who entered and when.

• Have a video surveillance system to record activity in high value cages and rooms. Cameras should be placed to view entrance points as well as interior areas.

• Consider instituting policy where at least two employees must be present in order to enter a high-value cage or room (“two-man rule”).

• In locations where overhead doors must be left open for ventilation purposes, provide folding metal security gates to protect the door opening when the door is left open. Consider the use of an electronic door monitoring system that sounds an alert when both the overhead door and the folding gate have been left open for longer than a specified time period.

• Strictly limit the number of exterior doors that can be used for employee entrance and exit. Avoid having entrance doors where they cannot be observed by staff. Provide audible exit alarms on all doors designated as emergency exit only doors. Consider the use of delayed-egress devices on emergency exit doors that are being frequently misused.

• Establish procedures to control outgoing shipments to prevent employees from making unauthorized shipments to themselves.

• Avoid situations where trailers filled with merchandise are stored in your warehouse yard at times when the warehouse is closed. If trailers containing merchandise must be stored outside, consider installing an intrusion alarm system to protect the exterior yard area and/or the trailers themselves.

• Large warehouses and distribution centers should have manned security checkpoints at the entrances to the site. All outbound trucks should be required to stop at the checkpoint for inspection prior to leaving the site. At smaller warehouses where a manned checkpoint cannot be justified, consider having a supervisor or security officer make unannounced checks of outbound vehicles on a random basis.

Finally, the best deterrent to theft is to hire a security guard company. Security guards at various checkpoints, along with overseeing the offload and receiving of goods, can save your company thousands, even millions.

Looking for elite security guards for your hotel, residence, business, or event? Call 305-418-9214 today to schedule Pro-Secur’s elite guard services.

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